Description

Our bagged ENPlus A1 wood pellets are supplied as a 990Kg pallet of wood pellets for easy delivery and storage. The best choice for individual pellet stoves or for lower volume and short-term wood pellet requirements. Conveniently packed in long bags and delivered on disposable pallets. Bagged wood pellets from North West Wood Pellets are ideal for anyone who only wants to top up their stove with high-quality biomass wood pellets.

Manufactured to ENPlus A1 standard, our wood pellets are supplied on a pallet and are available for delivery throughout the mainland United Kingdom. Free delivery is available in some areas, although please input your delivery address on check-out to confirm, as some locations will be subject to an additional charge. Each pallet of wood pellets contains 66 individual 15Kg bags, and is stored in a moisture-controlled environment in our warehouse to ensure quality and burn efficiency. Once delivered to you, we recommend keeping the bagged wood pellets on the pallet, providing a physical barrier to any moisture that may be on the ground.

All palletised wood pellets are supplied in long bags so they can be loaded into your wood pellet burner with ease. The pallet of wood pellets is ideal for individual pellet stoves or a short-term wood pellet supply for a larger biomass burner, whilst awaiting a blown pellet truck delivery. Pallets are dispatched within 24 hours of purchase and are usually delivered within 2-3 days, depending on your location. For more information on delivery and returns, please see the links in the footer.

All of our palletised pellets are certified according to ENPlus A1 standard, stored in a moisture-controlled environment, and distributed from our warehouse in Lancashire, UK, for swift delivery.

Delivery Information

How do you perform delivery?

All palletised products are performed with a tail lift vehicle that is about the size of a bin lorry.

How is delivery with a tail lift vehicle made?

Pallet(s) are offloaded from a lorry with a tail lift at the rear. The pallet is moved with a special hand trolley from the tail lift platform onto the ground and then moved along the ground as far as the driver can take it. Providing the surface is hard and flat, such as concrete or tarmac, the driver may offer to move the pallet some distance from the truck for your convenience.

Please note that palletised delivery is officially a \kerbside\ service, and therefore it is at the driver\s discretion as to how far it will be moved after it is pushed off the tail lift. This may mean a pallet is placed on the roadside leaving you to manually handle the goods and you are advised to have organised assistance if needed.

The driver will not be able to move or push the pallet over soft, bumpy or steeply inclined surfaces as the trolley wheels are usually too small to cope with this. It is critical that customers understand this, as a refusal to move the pallet into a garage or alleyway can lead to disappointment for those who are unaware of the limitations of this type of delivery method.

Will you refund me if my order is damaged?

If an order is damaged on arrival, you may reject the goods outright and the driver will return it to our warehouse. If possible, call us immediately before doing so. Provided you make a note on the delivery documents, there will be a refund or replacement free of charge. If you decide that you can use part or all of the goods despite some damage, you may decide to keep the goods and we will offer some form of compensation for the unusable part of the order. In such cases, we always ask for photographic evidence of the damaged items.

Additional Information

990Kg pallet containing 66 x 15Kg bag

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990Kg Pallet of Wood Pellets